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Jitterbit Harmony Agents

Overview

When you run an integration, connectivity to your data is enabled through the Jitterbit Harmony Agents you have configured. Agents (even if only one) are grouped into an Agent Group. You choose the Agent Group you want to use from within the Management Console, as described on Agents > Agent Groups.

There are two types of Agent Groups: Cloud and Private:

  • Cloud Agent Groups
    A Jitterbit Cloud Agent Group consists of a set of agents maintained and managed by Jitterbit. This option allows you to run all of your integrations in the cloud with a scalable, multi-tenant, fault-tolerant clustered Agent Group. The most common use case is a cloud-to-cloud integration.

  • Private Agents
    You can also provision and manage your own Private Agent(s) and Agent Groups. These can use your own servers, be within a corporate firewall, or be located on virtual private clouds. This option allows you to choose where your integration runtime environment operates and control which network your data travels and resides in. Private Agents allow you to use local files as a source or target, add custom plugins, or use ODBC drivers. These are options unavailable with Cloud Agents.

    Note

    Private Agents were formerly known as Local Agents.

This section also includes a library of plugins that can be used to enhance the capabilities of agents, as well as a reference on the types of character encoding supported by agents:

  • Plugins
    Harmony's native capabilities can be enhanced by using plugins. Certain plugins are available by default on Cloud Agent Groups. Additional plugins and custom plugins you create yourself can be used with Private Agents.
  • Supported Character Encodings
    Cloud Agent Groups and Private Agents support the types of character encoding listed on this page. Character encoding can be set within scripts or within the configuration of certain types of endpoints.