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Jitterbit Harmony agents


When you run an integration, connectivity to your data is enabled through the Harmony agents you have configured. Agents (even if only one) are grouped into an agent group. You choose the agent group you want to use from within the Management Console, as described on Agents > Agent groups.

There are two types of agent groups: cloud and private:

  • Cloud agent groups
    A Jitterbit cloud agent group consists of a set of agents maintained and managed by Jitterbit. This option allows you to run all of your integrations in the cloud with a scalable, multi-tenant, fault-tolerant clustered agent group. The most common use case is a cloud-to-cloud integration.

  • Private agents
    You can also provision and manage your own private agent(s) and agent groups. These can use your own servers, be within a corporate firewall, or be located on virtual private clouds. This option allows you to choose where your integration runtime environment operates and control which network your data travels and resides in. Private agents allow you to use local files as a source or target, add custom connectors, or use ODBC drivers. These are options unavailable with cloud agents.


    Private agents were formerly known as local agents.

Other pages in this section of documentation:

  • Plugins
    Plugins are Jitterbit's deprecated method of extending Harmony's native capabilities. The recommended and supported way to extend the Harmony platform is by using the Harmony Connector SDK.
  • Supported Character Encodings
    Cloud agent groups and private agents support the types of character encoding listed on this page. Character encoding can be set within scripts or within the configuration of certain types of endpoints.

Release schedule and release notes

The release schedule for agents varies depending on the agent type:

In the Harmony release notes, each agent type is included as a separate line item in the release dates table at the top of each release notes page. Individual release notes are listed under the Agents heading, with any relevant applicability to certain agent types included within the release notes.

Compilations of release notes for Production Cloud Agent Groups, Sandbox Cloud Agent Groups, and private agents are also available.