Private Agent Troubleshooting¶
This topic provides troubleshooting details for issues encountered with Jitterbit Harmony Private Agents:
Private Agent Known Issues
Issues that have been identified with recent versions of Private Agents.
Unable to Install 64-bit Windows Private Agents with TFA
A workaround for installing 64-bit Windows Private Agents with two-factor authentication (TFA) enabled.
Error 1722 with Windows Private Agents
A possible cause and resolution for Error 1722 with Windows Private Agents.
Connection Slots Error with Windows 64-bit Private Agents
Instructions on changing the
checkpoint_timeoutsettings for Windows Private Agent versions 10.13 or earlier receiving a certain error message.
PostgreSQL Errors with Windows Private Agents
A possible cause and resolution for PostgreSQL errors with Windows Private Agents.
IPv6 Issues with Windows Private Agents
Instructions for disabling IPv6 and IP Helper on Windows Private Agents.
Lost Connections with Private Agents on an Azure Server
Instructions on troubleshooting a Linux or Windows Private Agent installed on a Microsoft Azure server.
Private Agent Not Running or Is Stopped or Unreachable
Instructions on troubleshooting the
Agent Not Running or Unreachableerror message.
Private Agent Showing Different Versions or IPs
Instructions on troubleshooting Private Agents that show different versions or IPs on the Agents page in the Management Console.
Jitterbit Apache Server Error
Information on a specific Jitterbit Apache server error.
For additional support, contact Jitterbit Support.