Private Agent Troubleshooting¶
Overview¶
This topic provides troubleshooting details for issues encountered with Jitterbit Harmony Private Agents:
-
Private Agent Known Issues
Issues that have been identified with recent versions of Private Agents. -
Unable to Install 64-bit Windows Private Agents with TFA
A workaround for installing 64-bit Windows Private Agents with two-factor authentication (TFA) enabled. -
Error 1722 with Windows Private Agents
A possible cause and resolution for Error 1722 with Windows Private Agents. -
Connection Slots Error with Windows 64-bit Private Agents
Instructions on changing themax_connections
andcheckpoint_timeout
settings for Windows Private Agent versions 10.13 or earlier receiving a certain error message. -
PostgreSQL Errors with Windows Private Agents
A possible cause and resolution for PostgreSQL errors with Windows Private Agents. -
IPv6 Issues with Windows Private Agents
Instructions for disabling IPv6 and IP Helper on Windows Private Agents. -
Lost Connections with Private Agents on an Azure Server
Instructions on troubleshooting a Linux or Windows Private Agent installed on a Microsoft Azure server. -
Private Agent Not Running or Is Stopped or Unreachable
Instructions on troubleshooting theAgent Not Running or Unreachable
error message. -
Private Agent Showing Different Versions or IPs
Instructions on troubleshooting Private Agents that show different versions or IPs on the Agents page in the Management Console. -
Jitterbit Apache Server Error
Information on a specific Jitterbit Apache server error.
For additional support, contact Jitterbit Support.