PostgreSQL errors with Windows Jitterbit private agents

Issue

In certain cases, after uninstalling a Windows private agent and then attempting to reinstall the agent, users may receive an error related to the PostgreSQL database.

Cause of the issue

This error has been known to occur on systems where the PostgreSQL installation associated with the private agent has not been completely removed.

Resolution

To resolve the error, users should follow the steps described in Uninstall a Windows private agent to completely remove the Jitterbit PostgreSQL user account.

Once this is done, you should be able to complete a new agent installation. If you are still experiencing issues, please contact support.