Skip to Content

Templates

Introduction

The Templates module is one of four administrative modules included in the app's Administration section, which can be accessed only by users part of a fully authorized profile. This module is where Adobe PDF, Microsoft Word, email, SMS, and spreadsheet templates can be defined for use in the app.

User Email Templates

User Email Templates are defined using an editor within the app and are associated with a specific module. After a module is selected for a user email template, placeholders for record information from that module can be inserted using the Content editor's Add Parameter button. Once saved, the user email template can be used to send single and bulk emails on the module it was created for.

The following system email templates are created automatically when a new app is created:

  • E-mail Status Failed (Single)

  • E-mail Status Successful (Single)

  • E-mail Status Failed

  • E-mail Status Successful

  • Microflow Notification

System templates cannot be edited or deleted.

Document and Spreadsheet Templates

Document Templates and Spreadsheet Templates are uploaded to the system using template files.

In order for the template files to be associated with the records in the relevant module when generating documents for download, the system names of the fields in the module must be defined in the template. Instructions are provided within the app in order to create the appropriate template format.

To access the instructions, within either the Document Templates or Spreadsheet Templates tab, click the Help icon next to the page title, Templates, and follow the instructions provided within the Quick Guide dialog.

Default Fields in the Templates Module

Field Name Field Type Template Type Validation Description
Template Name Text All Required The name of the template.
Module Dropdown All Required The module definition in which the created template will be used.
Status Checkbox All Required The activity status of the created template. Only active templates are displayed in the module.
Subject Text Email Templates Required The field where the subject of the email is defined in the email templates.
Content Rich text area Email Templates Required The area where the content of the email is defined in the email templates. The generated content is saved in HTML format.
Sharing Radio box All Required Users who can access the created template are defined here. Three different access options are supported: Visible to Me Only, Visible to All Users, and Visible to Specific Profiles.
Upload Template File Document Templates Required A draft Microsoft Word template is created for the Document Template type and uploaded to the system. The uploaded template file is dynamically created and downloaded for the relevant records when the output request is received with the information in the module. The draft file can be a maximum of 10 MB in size.
Upload Template File Spreadsheet Templates Required A draft XLS, XLSX template for the Spreadsheet Template type is created and uploaded to the system. The uploaded template file is dynamically created and downloaded for the relevant records when the output request is received with the information in the module.
Content Multi-text SMS Templates Required The text field where the content of the SMS is defined in the SMS template.