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PagerDuty Connector

Summary

The Jitterbit Harmony PagerDuty Connector establishes access to PagerDuty.

The PagerDuty connector provides an interface for creating a PagerDuty connection, the foundation used for generating instances of PagerDuty activities. These activities, once configured, interact with PagerDuty through the connection.

The PagerDuty connector is accessed from the design component palette's Connectivity tab (see Connectors in Design Component Palette).

Connector Overview

This connector is used to first configure a PagerDuty connection. Activity types associated with that connection are then used to create instances of activities that are intended to be used as sources (to provide data in an operation) or targets (to consume data in an operation).

Together, a specific PagerDuty connection and its activities are referred to as a PagerDuty endpoint:

PagerDuty activity types

  • Get Incident: Retrieves an incident from PagerDuty and is intended to be used as a source in an operation.

  • Create Incident: Creates an incident in PagerDuty and is intended to be used as a target in an operation.

  • Update Incident: Updates an incident in PagerDuty and is intended to be used as a target in an operation.

  • Create Note: Creates a note associated with an incident in PagerDuty and is intended to be used as a target in an operation.

  • Manage Incidents: Updates multiple incidents in PagerDuty and is intended to be used as a target in an operation.

  • List Incident: Retrieves multiple incidents from PagerDuty and is intended to be used as a source in an operation.

  • Create Status Update: Creates a status update associated with an incident in PagerDuty and is intended to be used as a target in an operation.

  • Snooze Incident: Snoozes an incident in PagerDuty and is intended to be used as a target in an operation.

Note

Verbose logging can be enabled for this connector when it is used with a Private Agent. See Verbose Logging for Connectors for details.

Invoke verbose logging for this connector using this configuration entry:

<logger name="org.jitterbit.connector.verbose.logging.pagerduty" level="DEBUG"/>

Prerequisites and Supported API Versions

The PagerDuty connector requires the use of an agent version 10.1 or later. These agent versions automatically download the latest version of the connector when required.

The PagerDuty connector uses the PagerDuty REST API v2. Refer to the PagerDuty API Reference documentation for information on the schema nodes and fields.