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PagerDuty Create Status Update Activity

Introduction

A PagerDuty Create Status Update activity, using its PagerDuty connection, creates a status update associated with an incident in PagerDuty and is intended to be used as a target in an operation.

Create a PagerDuty Create Status Update Activity

An instance of a PagerDuty Create Status Update activity is created from a PagerDuty connection using its Create Status Update activity type.

To create an instance of an activity, drag the activity type to the design canvas or copy the activity type and paste it on the design canvas. For details, see Creating an Activity Instance in Component Reuse.

An existing PagerDuty Create Status Update activity can be edited from these locations:

Configure a PagerDuty Create Status Update Activity

Follow these steps to configure a PagerDuty Create Status Update activity:

Step 1: Enter a Name and Incident ID

In this step, provide a name for the activity and specify an incident ID. Each user interface element of this step is described below.

PagerDuty Create Status Update Activity Configuration Step 1

Tip

Fields with a variable icon Variable icon support using global variables, project variables, and Jitterbit variables. Begin either by typing an open square bracket [ into the field or by clicking the variable icon to display a list of the existing variables to choose from.

  • Name: Enter a name to identify the activity. The name must be unique for each PagerDuty Create Status Update activity and must not contain forward slashes / or colons :.

  • ID: Enter an incident ID. The ID must correspond to an existing incident in PagerDuty.

  • Save & Exit: If enabled, click to save the configuration for this step and close the activity configuration.

  • Next: Click to temporarily store the configuration for this step and continue to the next step. The configuration will not be saved until you click the Finished button on the last step.

  • Discard Changes: After making changes, click to close the configuration without saving changes made to any step. A message asks you to confirm that you want to discard changes.

Step 2: Review the Data Schemas

Any request or response schemas generated from the endpoint are displayed. Each user interface element of this step is described below.

PagerDuty Create Status Update Activity Configuration Step 2

  • Data Schemas: These data schemas are inherited by adjacent transformations and are displayed again during transformation mapping.

    Note

    Data supplied in a transformation takes precedence over the activity configuration.

    The PagerDuty connector uses the PagerDuty REST API v2. Refer to Create a status update on an incident in the PagerDuty API Reference documentation for information on the schema nodes and fields.

  • Refresh: Click the refresh icon Refresh icon or the word Refresh to regenerate schemas from the PagerDuty endpoint. This action also regenerates a schema in other locations throughout the project where the same schema is referenced, such as in an adjacent transformation.

  • Back: Click to temporarily store the configuration for this step and return to the previous step.

  • Finished: Click to save the configuration for all steps and close the activity configuration.

  • Discard Changes: After making changes, click to close the configuration without saving changes made to any step. A message asks you to confirm that you want to discard changes.

Next Steps

After configuring a PagerDuty Create Status Update activity, complete the configuration of the operation by adding and configuring other activities, transformations, or scripts as operation steps. You can also configure the operation settings, which include the ability to chain operations together that are in the same or different workflows.

Menu actions for an activity are accessible from the project pane and the design canvas. For details, see Activity Actions Menu in Connector Basics.

PagerDuty Create Status Update activities can be used as a target with these operation patterns:

To use the activity with scripting functions, write the data to a temporary location and then use that temporary location in the scripting function.

When ready, deploy and run the operation and validate behavior by checking the operation logs.