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Salesforce Events (Beta) Connector

Summary

The Jitterbit Harmony Salesforce Events (Beta) Connector establishes access to Salesforce Platform Events and Salesforce Change Data Capture (CDC) Events in a Salesforce instance.

Note

This connector is currently released as a beta version and is available only to select organizations. To participate in the beta program or provide feedback on bugs and enhancements, contact your Customer Success Manager (CSM).

The Salesforce Events (Beta) connector provides an interface for creating a Salesforce Events (Beta) connection, the foundation used for generating instances of Salesforce Events (Beta) activities. These activities, once configured, interact with Salesforce Events (Beta) through the connection.

The Salesforce Events (Beta) connector is accessed from the design component palette's Connections tab (see Design Component Palette).

Connector Overview

This connector is used to first configure a Salesforce Events (Beta) connection. Activity types associated with that connection are then used to create instances of activities that are intended to be used as sources (to provide data in an operation) or targets (to consume data in an operation).

Together, a specific Salesforce Events (Beta) connection and its activities are referred to as a Salesforce Events (Beta) endpoint:

Salesforce Events (Beta) activity types

  • Subscribe Event: Receives a platform event or a CDC event from Salesforce and is intended to be used as a source in an operation.

  • Subscribe Insert CDC Event: Receives an insert CDC event from Salesforce and is intended to be used as a source in an operation.

  • Publish Event: Publishes a platform event in Salesforce and is intended to be used as a target in an operation.

  • Subscribe Update CDC Event: Receives an update CDC event from Salesforce and is intended to be used as a source in an operation.

  • Subscribe Delete CDC Event: Receives a delete CDC event from Salesforce and is intended to be used as a source in an operation.

Note

This connector is a Connector SDK-based connector, which may be referred to by Jitterbit when communicating changes made to connectors built with the Connector SDK.

Prerequisites and Supported API Versions

Prerequisites for using the Salesforce Events (Beta) connector are described in Salesforce Events (Beta) Prerequisites.

The Salesforce Events (Beta) connector uses the Salesforce REST API version specified in the Salesforce Events (Beta) connection. Refer to the API documentation for information on the schema nodes and fields.

Limitations

The beta version of the Salesforce Events (Beta) connector has this limitation:

  • Only new events are supported by the listening activities. Providing a replay ID is not currently supported.

Troubleshooting

If you experience issues with the Salesforce Events (Beta) connector, these troubleshooting steps are recommended:

  1. Ensure the Salesforce Events (Beta) connection is successful by using the Test button in the configuration screen. If the connection is not successful, the error returned may provide an indication as to the problem.

  2. Check the operation logs for any information written during execution of the operation.

  3. Enable operation debug logging (for Cloud Agents or for Private Agents) to generate additional log files and data.

  4. If using Private Agents, you can check the agent logs for more information.