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WhatsApp Business Connector

Summary

The Jitterbit Harmony WhatsApp Business Connector establishes access to WhatsApp Business.

The WhatsApp Business connector provides an interface for creating a WhatsApp Business connection, the foundation used for generating instances of WhatsApp Business activities. These activities, once configured, interact with WhatsApp Business through the connection.

The WhatsApp Business connector is accessed from the design component palette's Connectivity tab (see Connectors in Design Component Palette).

Connector Overview

This connector is used to first configure a WhatsApp Business connection. Activity types associated with that connection are then used to create instances of activities that are intended to be used as sources (to provide data in an operation) or targets (to consume data in an operation).

Together, a specific WhatsApp Business connection and its activities are referred to as a WhatsApp Business endpoint:

WhatsApp Business activity types

  • Upload Media: Uploads images or stickers to WhatsApp Business and is intended to be used as a target in an operation.

  • Get Metrics: Retrieves analytics data (using a WhatsApp Business account ID) from WhatsApp Business and is intended to be used as a source in an operation.

  • Send Generic Message: Sends messages from WhatsApp Business and is intended to be used as a target in an operation.

  • Send Message: Sends messages (using a specified message object) from WhatsApp Business and is intended to be used as a target in an operation.

  • Mark Message as Read: Updates message statuses (by message ID) in WhatsApp Business and is intended to be used as a target in an operation.

Note

Verbose logging can be enabled for this connector when it is used with a Private Agent. See Verbose Logging for Connectors for details.

Invoke verbose logging for this connector using this configuration entry:

<logger name="org.jitterbit.connector.verbose.logging.whatsapp" level="DEBUG"/>

Prerequisites and Supported API Versions

The WhatsApp Business connector requires the use of an agent version 10.1 or later. These agent versions automatically download the latest version of the connector when required.

The WhatsApp Business connector uses the WhatsApp Business API. Refer to the API documentation for information on the schema nodes and fields.