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Obtaining a Microsoft Dynamics CRM connector application ID


These are the instructions on obtaining the application ID for a Microsoft Dynamics CRM instance, required for creating a Microsoft Dynamics CRM connection.

Obtaining the application ID

Follow these steps to obtain the application ID for a Microsoft Dynamics CRM instance:

  1. From the Microsoft Dynamics CRM instance landing page, click the Dynamics 365 — custom card:

    msft dynamics CRM custom card

  2. Click the App Launcher icon in the upper left corner:

    msft apps launcher icon

  3. From the app launcher, click Admin.

  4. In the menu under Admin centers click Azure Active Directory:

    msft admin center Azure directory

  5. In the Azure Active Directory dashboard menu, click Azure Active Directory:

    Azure Azure Active Directory

  6. An additional menu will display. From the Manage section of the menu click App registrations:

    Azure app registrations

  7. On the App registrations page, click New registration:

    Azure new registration

  8. On the Register an application screen, specify the initial details of the application:

    Azure register an application

    • Enter a Name. For example, ConnectCRM.

    • Under Supported account types, select the appropriate option for your situation.

  9. After clicking Register, click Manifest under the Manage category on the left. Ensure that allowPublicClient is set to true and click Save:

    Azure manifest

  10. Click API permissions under the Manage category on the left. Under Configured permissions click Add a permission:

    Azure API permissions add permission

  11. On the Request API permissions screen, select Dynamics CRM:

    Azure request API permissions

  12. The Permission section is displayed. Within it, select the user_impersonation permission and then click Add permissions.

  13. You are returned to the API permissions screen for the application. Under Configured permissions, click Grant admin consent for <Directory>:

    Azure grant admin consent

  14. Acknowledge the dialog to grant consent for the directory:

    Azure grant admin consent acknowledge

  15. Under Configured permissions the Status column will show that consent has been granted for each added permission:

    Azure consent granted

  16. On the Overview screen, the Application (client) ID is displayed. Retain this for later use, as it will be required when configuring a Microsoft Dynamics CRM connection:

    Azure application ID