Private Agents

Overview

When you run an integration, connectivity to your data is enabled through the agent(s) you have configured. There are two types of Jitterbit Agent Groups: Cloud and Private.

• Cloud: The Jitterbit Cloud Agent Group consists of a set of Jitterbit Agents that are maintained and managed by Jitterbit. This option allows you to run all of your integrations in the cloud with a scalable, multi-tenant, fault-tolerant clustered Agent Group. The most common use case is a cloud-to-cloud integration. For details, see Cloud Agent Group.
• Private: You can also provision and manage your own Agents as Private Agent(s) and Private Agent Groups, such as on your own servers, within a corporate firewall, or on virtual private clouds. This option allows you to choose where your integration runtime environment operates and control which network your data travels and resides in. Private Agents allow you to use local files as sources or targets, add custom plugins, or use ODBC drivers. These are options unavailable with Cloud Agents.

You choose which Agent Group you want to use from within the Management Console, as described on Agents > Agent Groups.

These pages describe Private Agents, their system requirements, installation, and administration:

• System Requirements
  Review the System Requirements for Private Agents to ensure you meet prerequisites and requirements for the operating system, PostgreSQL database, and hardware.
  

  NOTE: As of Jitterbit Harmony release 10.34, 32-bit Private Agents will no longer be available for download. If you are currently using a 32-bit agent and want to follow our recommendation of staying on the current release, please download a 64-bit agent and perform an upgrade. Instructions for upgrading to a 64-bit agent are available. This change does not affect Cloud Agents.

• Recommendations
  Prior to installing a Private Agent, see Agent Groups High Availability and Load Balancing for recommendations that allow for high availability and load balancing. In addition, see Private Agents Best Practices Tech Talk.
• Installation Instructions
  After reviewing these system requirements and recommendations, see the installation instructions for your operating system:

• • Linux: Installing a Jitterbit Harmony Linux Agent

  • Windows: Installing a Jitterbit Harmony Windows Agent
  • Docker: Installing a Jitterbit Harmony Docker Agent

• Administration and Troubleshooting
  Using a Private Agent provides the opportunity for additional configurations that are not available with the Cloud Agent Group. For example, you can control the agent configuration, use local files as a source or target, and define your own Jitterbit variables. The remaining pages in this section describe configuration and troubleshooting documents for Private Agent administrators, security certificates, proxy configuration, and debug logging.
  
  If you are administering groups of Private Agents, see these specific pages:

  • Agent Automatic Registration and Autoscaling
  • Docker Agent Automatic Registration Tutorial
  • Private Agents and Kubernetes
  • Verbose Logging for Connectors and Private Agents

Time Zone

The time zone used for schedules is that of the agent running the operation, unless the Override Schedule Agent Time Zone setting is enabled in your organization's policies. Private Agent time zones are determined by the time zone of the operating system of the Private Agent. It is highly recommended for all agents in a Private Agent Group to be running on the same time zone, or the times at which a configured schedule initiates the operation may be unpredictable depending on the specific agent being used.

Upgrade Schedule

This is the approximate schedule for upgrading a Harmony Private Agent:

• A new version of the Harmony Private Agent is released approximately every three weeks.
• Private Agent upgrades take up to four hours to complete.
• For Private Agents, we will apply updates for known critical defects as necessary. Though we will give advance notice if possible, there can be circumstances where a fix is of such urgency that advance notice is not possible. In all cases, notices will be posted on our status site at the Jitterbit System Status page. You can also update your notification preferences for email and text message at that page.
• Release notes for Private Agents are documented on the Private Agent page in Announcements.