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Overview

This page provides a general release schedule for Harmony Portal and its applications, the Sandbox Cloud Agent Group, the Production Cloud Agent Group, and locally installed applications. 

NOTE: Releases do not take place during a US holiday or month-end. The release schedule may be adjusted accordingly.

Updates for known critical defects will be applied as necessary. Though advance notice will be given if possible, there may be circumstances where a fix is of such urgency that advance notice is not possible. In all cases, notices will be posted on our status site at the Jitterbit System Status page. You can update your notification preferences for email and text messages at https://trust.jitterbit.com.

Release notes are documented in the Release Notes section.

Release Regions

The release date is by region. This is the approximate release schedule by region:

  • APAC: Released first
  • EMEA: Released one day after APAC
  • NA: Released 1 to 4 days after EMEA

Harmony Portal and Sandbox Cloud Agent Group

The Harmony Portal and its applications (Cloud Studio, API Manager, Marketplace, Management Console, and Citizen Integratorand the Sandbox Cloud Agent Group are upgraded automatically.

This is the approximate schedule for upgrading Harmony Portal and its applications and the Sandbox Cloud Agent Group for each region:

  • The Harmony Portal and the Sandbox Cloud Agent Group are upgraded approximately every 15 days.
  • The Sandbox Cloud Agent Group is updated to the latest available Harmony Agent at the time of each Harmony Portal release.
  • Upgrades of the Sandbox Cloud Agent Group take up to four hours to complete.

Private API Gateway, Design Studio, and Other Installer Downloads

Private API GatewayDesign StudioMicrosoft Dynamics Connectors, and SAP Event Listener are updated on an as-needed basis. Updated installer downloads will be available from the Harmony Portal Downloads page at the conclusion of each region's Harmony Portal and Sandbox Cloud Agent Group release.

Private Agent Installer Downloads and Data Loader Installer Downloads are updated on a separate schedule, described later on this page.

Production Cloud Agent Group

This is the approximate schedule for upgrading the Production Cloud Agent Group for each region: 

  • The Production Cloud Agent Group is upgraded to the most recent version approximately 3 to 8 days after the conclusion of each region's Harmony Portal and Sandbox Cloud Agent Group release. 
  • Upgrades of the Production Cloud Agent Group take up to six hours to complete.

Private Agent Installer Downloads

Windows and Linux Private Agent installers are updated at the conclusion of each region's Production Cloud Group release.

The Docker Private Agent will be available at Docker Hub at the conclusion of the NA region Production Cloud Agent Group release. 

Data Loader Installer Downloads

Data Loader is generally updated every other Harmony release in order to bring it in sync with the latest Harmony code base.

If applicable, an updated installer download for Data Loader will be available from the Harmony Portal Downloads page at the conclusion of each region's Sandbox Cloud Agent Group release.


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