To view or manage real-time information on Jitterbit system performance, visit trust.jitterbit.com. To receive updates on Jitterbit's performance, Click on Subscribe to Updates in the upper right corner of the trust site. A pop-up box will appear where you may select to receive your notification via email, text or webhook.
Subscribe to Email Updates
Select the envelope and enter an email address for email notifications; then Select the Subscribe Via Email button.
The next screen will allow you to check or uncheck the boxes for the various regions applicable to the notifications. Our best practice is to check all boxes.
An email message will be sent to the email address you entered confirming receipt of this request. Select the confirmation link within the email to confirm your subscription.
To unsubscribe, first uncheck all the boxes and then Click on the red Unsubscribe from All box (which appears after unchecking all the boxes).
Subscribe to Text Updates
Select the phone and enter a phone number for SMS notifications; then Select the Subscribe Via SMS button.
A text message will be sent to your phone confirming receipt of this request. The text message will provide a URL to manage your subscription. Selecting your region applicable for notification can be done from that URL.
To unsubscribe, you may reply to the text message with the word "STOP".
NOTE: there is link to click for numbers outside of US/Canada.
Subscribe to Webhook Updates
Select <> and enter a URL for webhook notifications; then Select theSubscribe To Notifications button.
Additionally, entry for all three methods of notification is available.
Notifications are sent upon creation and resolution.