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network is using a proxy to access the
Internet, you may be required to enter
proxy settings into locally installed Jitterbit applications, such as Design Studio,
Data Loader, or
a Private Agent.
By using a proxy,
computers on a network do not connect directly with
the Internet. For example, when you request a webpage in your browser, the browser forwards
the request to the proxy and the proxy actually connects to the website.
Your proxy receives the responses sent by the website and
returns the responses to your browser. The proxy may be embedded
in your router
or it may be a
You may be able to
use the proxy settings found in
your browser settings
for Jitterbit applications or you may need to contact the
network administrator or third-party vendor that set up the
Internet access to request the correct settings.
Accessing Proxy Settings in Your
These instructions change depending on the operating system and exact browser version that you are using. Other operating systems and versions (such as macOS) use a central system preference that will have the required information.
Internet Explorer 11
- Click on Advanced in the side-bar menu.
- Click on the Network tab.
- In the Connections section, Click on the Settings button.
- In the Network section, Click on the Change proxy settings button.
- Dial-Up or VPN: Click on the Settings button.
- Local Area Network: Click on the LAN Settings button.
Enter Proxy Settings inJitterbit
Design Studioor Jitterbit Cloud Data Loader
- Design Studio:
- Click the
- Proxy Settings button.
- The Proxy Settings
- dialog is displayed:
- Enter the Address
- or HTTP Proxy
- listed in your browser proxy settings, which will be in
- a format such as 192.001.001.001.
- Enter the
- port listed for your proxy settings.
- Enter the username if used to access your proxy server.
- If unknown or if
- the username is automatically entered, contact your
- network administrator or third-party vendor that set up the internet access for your
- network to request the username.
- Enter the password if one is used to access your proxy server.
- If unknown or if
- the password is automatically entered, contact your
- network administrator or third-party vendor that set up the
- Internet access for your
- network to request the password.
- NTLM Domain:
- Enter a domain name if you have been given one.
- Allow unverified certificates used by the proxy: Select to bypass certificate validation.
- Click OK to save the proxy settings.
Enter Proxy Settings in Jitterbit Local Agent
The Jitterbit Harmony local Agent communicates with the Harmony Cloud securely using the HTTPS protocol. You can configure the agent to communicate using a proxy server. Both standard HTTPS proxy and NTLM proxy are supported.
Jitterbit has a built-in utility located in the agent installation that is accessible via the command line. The utility is located in the [jitterbit_home]/bin directory.
- Access the utility via the command line: Start a command prompt and navigate to the above directory ([jitterbit_home]/bin) substituting [jitterbit_home] for the directory that Jitterbit is installed in on your system.
- Next, there are several commands that can be accessed in this manner. Here is a listing of those commands:
- Enter: jitterbitutils followed by:
Set http proxy host name (port is optional)
Set User name for proxy server authentication
--set-http-proxy-username <user name>
Set NTLM domain for proxy server authentication.
--set-http-proxy-domain <NTLM domain
Set password for proxy server authentication.
Use the following command to configure your agent if you are behind a proxy. These proxy settings are also saved and used by the agent when communicating with the Harmony platform after configuration.
jitterbit-config --xh=<host> --xu=<username> --xp=<password> --xn=<domain>
<host> is of the form <hostname>:<port number>
<username> and <password> is needed only if the proxy server requires authorization.
<domain> is needed only when using an NTLM proxy.
NOTE: If you are experiencing a long load time (10 minutes or more) while using a proxy, see Disabling Citizen Integrator Recipe Loading to Fix Long Load Times for more information.
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