Jitterbit uses servers in separate regions for NA (North America), EMEA (Europe, the Middle East, and Africa/Asia/Australia), and APAC (Asia-Pacific). The region is tied to a Harmony organization rather than a specific user. A user can be part of multiple organizations, as long as the organizations are all in the same region.
Find Your Region
To find the region tied to a specific organization, log in to the Harmony Portal. After you log in, you will find the web address URL has changed to include the region associated with the organization you are accessing, and begins with either "apps.na", "apps.emea", or "apps.apac".
NA: If the URL begins with "apps.na", then your organization is located in North America (NA).
EMEA: If the URL begins with "apps.emea", then your organization is located in EMEA (Europe, the Middle East, and Africa/Asia/Australia).
APAC: If the URL begins with "apps.apac", then your organization is located in APAC (Asia-Pacific). (Check with your Jitterbit representative on the availability of APAC.)
If you have access to multiple organizations, you can switch between them using the organization dropdown in the menu bar. The URL shown in the address bar will reflect the region associated with the current organization you are accessing.