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Spring 2020 Harmony Release


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What's New in the Harmony Spring '20 Release

Discover what's new in Spring '20, consisting of Harmony releases 10.15 through 10.19.

Harmony 10.19

The 10.19 release date is by region:

  • APAC: Released 27 May 2020

  • EMEA: Released 28 May 2020

  • NA: Released June 1, 2020


  • With earlier 64-bit Linux private agents, intermittent errors and segmentation faults occurred. Upgrade to a 10.19 private agent to avoid these errors.

Cloud Studio

  • A new Cloud Studio connector for BMC Helix ITSM is now available with Create and Delete activities available.

  • The Shopify connector has new activities: Read, Query, Create, Update, and Delete, which replace existing activities.

  • The Copy icon in the operation log now provides feedback when hovered over, clicked, and then released. A tooltip appears when the data is copied.

  • Workflows on the design canvas now automatically refresh after reordering using drag and drop.

Harmony Portal

For details, see the Harmony 10.19 release notes.

Harmony 10.18

  • APAC: Released 06 May 2020

  • EMEA: Released 07 May 2020

  • NA: Released May 11, 2020


Agent, Cloud Studio, and Design Studio

  • NetSuite WSDL version 2020.1 now supported

API Manager

  • Labels on the x-axis now display the correct values

Cloud Studio

  • New Google Drive List Files activity

  • Snowflake connector now supports the pipe character as a delimiter

  • ServiceMax Query activity responses are now provided in the correct format

  • A new Copy icon is provided in the Cloud Studio logging window

  • Multiple variables can now be used in fields that support variables

For details, see the Harmony 10.18 release notes.

Harmony 10.17

  • APAC: Released 15 April 2020

  • EMEA: Released 16 April 2020

  • NA: Scheduled for release on April 20, 2020 7:00 PDT

Agent, Cloud Studio, and Design Studio

  • Salesforce API version 48 now supported

API Manager

  • Missing fields in API logs are displayed properly in text files and spreadsheets

Cloud Studio

  • Availability of new RabbitMQ connector
  • Project import and export performance improvements
  • Insert Null Values option available with certain ServiceMax activities
  • Option to continue an operation after record failures with certain Epicor ERP activities
  • Drag and drop improvements

Harmony 10.17 also included various bug fixes and usability improvements.

For details, see the Harmony 10.17 release notes.

Harmony 10.16

  • APAC: 25 March 2020

  • EMEA: 26 March 2020

  • NA: April 1, 2020


  • PostgreSQL configuration defaults updated

  • Compressed files named correctly

  • PrependData plugin enhancements
  • Ability to use longer project variables

API Gateway

  • Support for encoding and key-based authentication

Cloud Studio

  • Availability of new SAP Concur connector
  • Ability to run an operation without redeploying
  • Ability to insert NULL value with Salesforce activities
  • Ability to use custom SOQL queries in Salesforce and ServiceMax
  • Availability of bulk activities with Magento

Harmony 10.16 also included various bug fixes and usability improvements.

For details, see the Harmony 10.16 release notes.

Harmony 10.15

  • APAC: 4 March 2020

  • EMEA: 5 March 2020

  • NA: March 9, 2020

Harmony 10.15 featured general bug fixes and improvements.

For details, see the Harmony 10.15 release notes.